Microskills es el programa original del entrenamiento de las habilidades de entrevista y es el mas investigado. Los fundamentos del escuchar se han ensenado a cientos de miles de personas a traves del mundo y en 17 idiomas, o mas. Esta edicion en espanol te permitira: Utilizar por el segundo capitulo la habilidad mas fundamental del escuchar, ......
This collection investigates the intersections between faith-based charity and secular statecraft. The contributors trace the connections among piety, philanthropy, policy, and policing. Rather than attempt to delimit what constitutes so-called faith-based aid and institutions or to reify the concept of the state, they seek to understand how faith ......
Intellectual Philanthropy: The Seduction of the Masses by AurelieVialette examines the practice of philanthropy in modern Spain. Through detailed studies of popular music, collective readings, dramas, working-class manuals, and fiction, Vialette reveals how depictions of urban philanthropic activities can inform our understanding of interactions ......
Cases in Innovative Nonprofits provides you with current comparative case studies of innovative non-profit organizations that are meeting the needs of humanity around the world. It provides inspiring examples of social entrepreneurs who have instituted new services to meet the needs of both new and long standing social problems. Each case features either an unidentified need and its successful response, or an existing need that was tackled in a unique and innovative manner. By using a simple, identical format for each case, this text facilitates your learning through comparative review, providing a deeper understanding about the complexity and steps required to achieve non-profit social innovation. KEY FEATURES: Each case is based on a common outline that allows you to easily navigate them and make comparisons Concluding "Lessons Learned" chapter provides a summary of the themes that emerge from the cases and gives you an outline of the practical dimensions involved in carrying out non-profit innovations A broad array of non-profit innovations from around the world provides a balanced picture of the sector and shows commonalities between cases that come from different countries, regions, and fields Discussion questions at the end of each case ask you to reflect and analyse the innovation as well think creatively and initiate successful innovations.
Provides readers with an array of lenses for looking at a social agency from the outside in, and from the inside out This highly accessible text takes into account the organizational dynamics that readers are likely to have experienced and provides them with the conceptual tools for reassessing their understanding and considering how to act on their new insights. Renowned scholar Armand Lauffer shows readers how to apply organizational theories to challenges they confront at work, and to uncover other challenges they may not yet be aware of.
Understanding Your Nonprofit Agency, written by internationally renowned scholar Armand Lauffer, will fill the growing need for the distinction between corporate business operations and nonprofit operations. The book will focus on how nonprofit agencies operate and not how they are managed. It has been assumed that both entities function similarly. Currently, this assumption is increasingly seen as groundless: nonprofit and profit-driven organizations have different goals and function differently from each other. This text addresses the current trend to differentiate how nonprofits are disctint.
How can today's nonprofits demonstrate effective use of funds? How can they motivate employees and volunteers and combat burnout and high turnover? How can they ensure that they are performing in accordance with their mission and purpose? Author Stephen J. Gill answers these questions and more in Developing a Learning Culture in Nonprofit Organizations. Filled with practical tips and tools, the book shows students and managers of human services, arts, education, civic, and environmental agencies how to implement a learning culture with individuals, teams, the organization as a whole, and the larger community. Key Features Draws on the author's more than 25 years of consulting experience Demonstrates how to create a culture of intentional learning that uses reflection and feedback, focuses on successes and failures, and builds a strong organization that motivates employees and volunteers Offers specific, hands-on tools for each level of the organization, from the individual and team to the whole organization and the community Discusses not only the need for a learning culture but also the barriers that may stand in the way Takes a step-by-step approach that facilitates managers' and students' understanding and learning Incorporates practical tools that can be used in nonprofit management and in actual field instruction Developing a Learning Culture in Nonprofit Organizations is appropriate for courses in Social Work Evaluation, Public and Nonprofit Management, and Evaluation.
How can today's nonprofits demonstrate effective use of funds? How can they motivate employees and volunteers and combat burnout and high turnover? How can they ensure that they are performing in accordance with their mission and purpose? Author Stephen J. Gill answers these questions and more in Developing a Learning Culture in Nonprofit Organizations. Filled with practical tips and tools, the book shows students and managers of human services, arts, education, civic, and environmental agencies how to implement a learning culture with individuals, teams, the organization as a whole, and the larger community. Key Features Draws on the author's more than 25 years of consulting experience Demonstrates how to create a culture of intentional learning that uses reflection and feedback, focuses on successes and failures, and builds a strong organization that motivates employees and volunteers Offers specific, hands-on tools for each level of the organization, from the individual and team to the whole organization and the community Discusses not only the need for a learning culture but also the barriers that may stand in the way Takes a step-by-step approach that facilitates managers' and students' understanding and learning Incorporates practical tools that can be used in nonprofit management and in actual field instruction Developing a Learning Culture in Nonprofit Organizations is appropriate for courses in Social Work Evaluation, Public and Nonprofit Management, and Evaluation.
"A fantastic book. . . .A major contribution! Stories of Transformative Leadership in the Human Services is an extraordinary book by two highly accomplished social work educators and consultants. Based on years of experience in the classroom and in the field,Steve Burghardt and Willie Tolliver blend their "best practices" into a pedagogically creative and lively text that students and human service professionals alike will find engaging and invaluable. Social service agencies and workers are under siege, especially now in our global economic crisis, but this book is guaranteed to help in the struggles ahead for a more humane and just social service practice." -Robert Fisher, University of Connecticut, author of The People Shall Rule: ACORN, Community Organizing, and the Struggle for Economic Justice (Vanderbilt University Press, 2009.) "A must read for directors, executives, funders, and board members! Given today's economic climate, there may not be funds for the hiring of consultants. Read Stories of Transformative Leadership in the Human Services and engage as an organizational team in their activities instead. You, your staff and the culture of the organization will be transformed. As Ghandi said, "Be the change you want to see.' The paradigm that Burghardt and Tolliver introduce will have you do just that." -Claudette C'Faison, Cofounder and President of NY Youth at Risk, Inc. Certain to excite and inspire both students entering the human services field and seasoned non-profit professionals, Stories of Transformative Leadership in the Human Services: Why the Glass Is Always Full is the first full-length leadership book to focus on the unique challenges of the public and non-profit executive, manager, and educator. Written in a lively story-telling style, the book develops a leadership model for those who inspire without bonuses and seek a powerful legacy through people's lives. Authors Steve Burghardt and Willie Tolliver convey the stories of two social service agencies struggling to survive in a world of shrinking budgets, increasing needs, and lack of resources. While both agencies are run by hard-working managers, one is in constant crisis mode (racial tensions that simmer and boil over; professionals who end up exhausted and overeating after a crisis-filled day . . . every day), while the other, operating with no greater resources, lacks tension and turmoil as its managers respond to similar demands and client needs. Using real-life vignettes drawn from actual experiences, the stories distill important lessons and unfold in a powerful manner that will resonate with any professional asked to work harder . . . with a smaller budget. Questions woven through each story connect to the book's more theoretical material on leadership, personal mastery, and community-building. Steve Burghardt, MSW, PhD, and Willie Tolliver, MSW, DSW, are professor and associate professor of Social Work at the City University of New York (CUNY)-Hunter College School of Social Work and partners in the Leadership Transformation Group, LLC. Authors of numerous works on organizational change and strategic development, they are award-winning teachers of human behavior, policy, and community organization. They have worked with thousands of human service and educational staff on new models of leadership, personal well-being, spirituality, collaboration in times of crisis, and how to sustain conversations on race and oppression for lasting change at work and in one's life.
