In Machine Customers: The Evolution Has Begun, CX Evolutionist, Katja Forbes, reveals how intelligent agents, autonomous procurement systems, and logic-driven buying platforms are silently revolutionising commerce. This trillion-dollar transformation is happening now, not in some distant future
The Conscious Leader Wisdom Deck is a 49-card oracle for intentional leadership, blending emotional intelligence, self-awareness, and spiritual insight. Rooted in the chakra system, each card offers reflection and guidance for leading with purpose—beautifully designed for boardroom or bedside.
Thriving Teams is a practical, evidence-based guide to building high-performing, united teams. Drawing on Claire Gray’s Thriving Teams Model, it explores six elements of success: Purpose, Relationships, Accountability, Connection, Challenge & Support, and Alignment. Includes insights from top leaders and experts Amy Edmondson and David Clutterbuck.
A universal methodology for transferring knowledge with extraordinary outcomes
A practical, engaging guide for anyone who teaches—at home, work, or in the community. Learn to connect, structure, and communicate better, with tools that make learning stick.
Creating deeper connections with your ageing loved one before it's too late
This book helps you move beyond task-focused caregiving to create meaningful moments with ageing loved ones — even when time is short. With simple tools like the SMILE framework, you'll build deeper connections and lasting memories during one of life’s most challenging chapters.
A powerful guide for women entrepreneurs ready to break free from self-doubt and lead with confidence. Coach Rose Rye shares honest stories, practical tools, and deep insights to help readers reconnect with their true selves and build a business – and life – that reflects who they really are.
Proven Principles For Aspiring CEOs Based On Over Twenty Years Of Experience
So You Want to Be the CEO is a practical, insightful guide for aspiring CEOs. Based on over 20 years’ experience, it offers a five-stage model, real-world strategies, and self-awareness tools to help readers lead themselves, their teams and enterprises with clarity, confidence and impact.
The Legacy That Shaped Small Business For A Nation
CHAMPIONS: The Legacy That Shaped Small Business for a Nation celebrates the history of the Australian Small Business Champion Awards, founded in 1999 by Steve Loe to honour the backbone of Australia’s economy. This premium coffee table book showcases the Awards’ 25-year journey, with inspiring stories of small business triumphs, lavish events, ......
AI is no longer futuristic—it’s transforming business now. AI & U: Reimagine Business is a practical, jargon-free guide for small and medium businesses to harness AI’s potential without losing their personal touch. Award-winning tech expert Tracy Sheen shares the REIMAGINE Framework, real-world case studies, and actionable steps to future-proof ......