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9781637423387 Academic Inspection Copy

Navigating Conflict

Tools for Difficult Conversations
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Navigating Conflict: Tools for Difficult Conversations is perfect for readers who want positive outcomes from personal, professional, and workplace challenges.From reading this powerful guidebook, you'll gain: A step-by-step roadmap for handling conflict and tough and touchy situations Strategies for effectively handling yourself under fire Tools for dealing with toxic individuals, personality conflicts, office politics, and problematic family situations Field-tested skills, strategies, tools. and tactics for every type of conflict Assessment inventories and action steps they can use to assess and perfect their skills Readers will find engrossing real-life stories; skills, strategies, and tactics they can immediately use, and will walk away knowing exactly how to achieve the results they want regardless of the other person's skills or behavior.
Dr. Lynne Curry is the author of the best-selling books, Beating the Workplace Bully and Managing for Accountability. Founder of workplacecoachblog, she is an internationally recognized trainer, executive coach and management consultant who has worked directly with more than 4,300 organizations in thirteen states and four countries.
Navigating Conflict is filled with effective, practical advice for tough and tricky situations, and is a must for anyone wanting to tool up and become a more effective communicator personally and professionally.--Jessie Sutherland, author of Worldview Skills: Transforming Conflict from the Inside Out No one understand how to handle and manage conflict like Lynne Curry, and no one writes it better.--Sean Eichrodt, Securities and Investigations Management, The GEO Group
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